Troubleshooting Login Issues
troubleshooting
Last updated: Apr 16, 2026
Cannot Log In
If you're having trouble logging in:
Wrong Password
- Click Forgot Password on the login page
- Enter your email address
- Check your inbox for the reset link
- Create a new password
Email Not Verified
If you didn't receive the verification email:
- Check your spam folder
- Request a new verification email from the login page
- Contact support if issues persist
Account Locked
After multiple failed attempts, accounts are temporarily locked. Wait 15 minutes or contact support.