How Can We Help You?

How to Sign Up for GYM SaaS

Creating Your Account Getting started with GYM SaaS is easy. Follow these steps to create your acco...

Getting Started with Member Management

Adding Your First Member After logging in, adding members is straightforward: Navigate to Members...

Setting Up Your First Class

Creating a Class Set up your group classes in a few simple steps: Go to Schedule > Classes Click A...

Configuring Your Billing Settings

Setting Up Payment Processing Configure your payment settings to accept member payments: Go to Set...

Inviting Staff Members

Adding Staff Members Invite your team to help manage your gym: Go to Settings > Staff Click Invite...

Understanding Your Subscription

Subscription Plans GYM SaaS offers several plans to fit your business: PlanMembersPrice FreeUp to...

How to Update Payment Method

Updating Your Payment Method To update the card used for your subscription: Go to Settings > Subsc...

Managing Member Payments

Collecting Member Payments GYM SaaS supports multiple ways to collect payments from members: Automa...

Handling Refunds and Credits

Processing Refunds To issue a refund: Go to Payments > Transactions Find the transaction to refund...

Troubleshooting Login Issues

Cannot Log In If you're having trouble logging in: Wrong Password Click Forgot Password on the log...

Why Is My Data Not Syncing?

Data Not Syncing Between Devices If your data isn't syncing properly: Check Your Internet Connectio...

Fixing Payment Failures

Payment Failed If a member's payment failed: Common Causes Insufficient funds: Member needs to add...

Recovering Deleted Members

Accidentally Deleted a Member If you've accidentally deleted a member, there may be a way to recover...