Why Is My Data Not Syncing?

troubleshooting Last updated: Apr 16, 2026

Data Not Syncing Between Devices

If your data isn't syncing properly:

Check Your Internet Connection

Ensure you have a stable internet connection. Data syncs automatically when connected.

Refresh Your Browser

Sometimes the browser cache causes issues:

  1. Press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
  2. Or clear your browser cache and reload

Mobile App Sync Issues

  1. Force close and reopen the app
  2. Check for app updates in the App Store or Play Store
  3. Log out and log back in

Contact Support

If problems persist, contact support with:

  • Your gym name
  • What you were trying to do
  • Screenshots of any errors